We are happy to share success stories from happy patients; read below for just some of the positive feedback we receive on a regular basis.
Dear Dr. Pessis,
In the spirit of spring renewal, I wish to take a moment to share my gratitude with you. Resulting from a quirk of genetics, I have lived my life suffering an increasing loss of sight and sound, on an eventual course to blindness and deafness. You continue to negotiate an empathetic path forward for me, always exploiting the latest technology and medical research. You have been my rock, for more than forty years, when I have come to you, scared, embarrassed, and self-conscious, challenged by a disability that most people do not see. You always take time to calm me, respect me, and make me feel like your most important partner, while at the same time, creatively problem solving for my next hurdle.
At almost 80, I am still able to hear. Because of your rigor, tenacity, and dedication to your craft, I am again able to hear television and electronic sounds. With the aid of blue tooth streaming, digitized sound signals transmit directly to my cochlear implant from synchronized devices, like my television, phone and computer. Sounds transmit directly to my brain in a room that is silent to others: a once noisy room that was silent for me.
I am no longer afraid, rather I am grateful for the precious sights and sounds I am able to experience: the laughter of my grandchildren, the harrumphing of my children, and the prancing jingle of the dog’s tags. Without your expertise and love, I would not have these treasured moments or the calm to indulge in them.
You are much more than my doctor. You are the guardian of my sound, a kind neighbor, a generous friend, and a careful genius.
I adore you.
I am so grateful to have read an article in the Health section of the Chicago Tribune a few weeks ago about hearing loss. Since I am a senior, it piqued my interest especially since I’ve been accusing my grown children and grandchildren of mumbling and swallowing their words.
Listening to conversations at the dinner table, hearing sermons at church, and watching TV were becoming increasingly less pleasurable. What really hit home was when the article in the Tribune suggested untreated hearing loss can lead to a loss of cognitive skills which in turn could lead to dementia. The red light went on for me. I’m almost 87 years old and very active; intellectually, emotionally and health-wise. All I know is that I don’t want to lose the ability God has gifted me because I’m not taking care of myself.
Accordingly, I was advised by one of my friends to see Tracy Murphy, Au.D. at North Shore Audio-Vestibular Lab to get tested. I did and shall be forever grateful. I did indeed have hearing loss. I was soon thereafter fitted with hearing aids, and I find it hard to believe the difference they make. I have experienced no discomfort after wearing the hearing aids for just two days. I cannot even tell they are in my ears. They are almost invisible but the most important thing is the performance. My children no longer mumble– they’ll never let me live that down– the TV sound is perfect and I’m sure I will be able to hear my Pastor’s sermons.
I couldn’t always hear what my grandchildren were saying and I had to ask them to repeat. While playing cards, the conversation at the table was lost to me. Now it is nice to be part of the conversation.
Most of us go a long time without knowing we need hearing aids. What really woke me up was when my son and daughter-in-law moved into their new home. All I knew was that when everyone congregated into the kitchen, I couldn’t hear anything that was going on. I stopped trying. When I got hearing aids, it made a world of difference.
I have been a patient at North Shore Audio-Vestibular Lab for about 3 years now and in many ways it has made a dramatic and positive difference in my life. I had no idea how much I have been missing. It gives me a totally different feeling of freedom.
I have been coming to NSAVL for about 8 years now. The reason I keep coming back is my Audiologist. She doesn’t treat me like a number, she treats me like a person. Bottom line, she genuinely cares about me. I could go to a million other places that are more convenient but I come to Highland Park because of the way they treat me.